10 January 2021
These solicitors, specifically Peter Blake were acting on behalf of the buyers of our house. They were uncommunicative, slow, archaic and played the classic "it's your solicitor" blame game. They didn't do anything for many weeks and then refused to take phone calls, insisted that solicitors acting for other buyers in the chain send responses in writing, rather than taking electronic responses. They continually blamed others for their unresponsiveness and slowness and in general were instrumental in slowing down the whole chain. They also insisted that our buyers physically visit them to conduct signing documents when it's perfectly possible to do this remotely and speed up the process - there are plenty of online only solicitors doing this. The conveyancing industry needs to be bought into the twenty first century and when it does, dinosaurs like these will fold. Avoid !