05 March 2019
Like a previous disenchanted client, I too have been dealing with this company for over two years. I too have had at least six "handlers" who have no idea about my claim. I have been desperately trying to bring an end to my claim. I have had conflicting information when I have contacted them, however lately my phone calls have not been answered and when I have tried previous numbers they have been unobtainable? I was told my case was with counsel and would be answered in up to 10 days, a month ago!then I was told not all of my notes had been returned after receiving an e-mail to say they had been read and sent to Counsel. Where do I go from here?